If there’s one thing SAP has proven over the decades, it’s this: Nothing is more constant than change. With SAP Sales & Service Cloud v2 (SSCv2) gaining traction, maturing technically, and finally finding its place in the CRM market, 2026 feels like a good moment to look ahead. Not with a crystal ball, but with […]
As businesses transition to SAP Sales & Service Cloud v2 (SSCv2), one of the most powerful – yet often overlooked – features is the ability to create Custom Buttons directly in the user interface. These buttons allow administrators to extend the standard UI with business‑specific actions without modifying the underlying codebase. In this article, we’ll walk through what
We’re excited to finally launch Morning Redcup, a brand-new podcast series where we decode the shifting dynamics of the CRM world — openly, critically, and without buzzword marketing. The first episode was recorded together with Borut Glavina and Edgar Martinez, and it took a little longer than expected to get everything ready. While the recording itself went smoothly, the post-processing of the
Getting the extension story right is the difference between a neat prototype and a scalable, maintainable CRM solution. Before you write any line of code, invest time to clarify the requirements and pick the right Side-By-Side Extension pattern for each scenario. Get the architecture right at beginning. The right choice gives you a solid, future-proof
