Many organisations have relied on SAP CRM for more than 15 years to support their sales and service operations. As these systems grow, users often accept slow start pages, sluggish worklists and long search times as an unavoidable consequence of running a legacy platform. They shouldn’t. In a recent customer engagement, we analysed a productive […]
In one of our recent projects, we implemented a requirement in an SAP S/4HANA Public Cloud environment to automatically create a business object once specific conditions in a job table were fulfilled. We executed the creation process on a defined date through background processing. For scenarios like this, the ABAP RESTful Application Programming Model (RAP)
When working with SAP Sales and Service Cloud v2 (SSCv2), there is one recurring topic that comes up in almost every project. It sounds simple at first: “Can we assign different Business Partners on item level?” The answer is technically yes.But in practice, it quickly becomes clear: The standard solution is not enough for real-world scenarios. In
There is a fundamental question every SAP Sales and Service Cloud v2 project should start with: “How much time does your team spend trying to understand screens instead of working in the field?” The answer is often unclear. A pause. A short discussion. No precise number. That uncertainty is not accidental.It points directly to a
